Customer Service Representative

2 weeks ago


Jamnagar, Gujarat, India Goal Consultancy Full time
Job Summary:

The Customer Service Representative at Goal Consultancy is responsible for providing exceptional customer experiences by delivering fair, friendly, and courteous service. This role involves operating a cash register, processing transactions, and resolving customer issues. Key responsibilities include scanning items, itemizing and totaling purchases, and providing pricing information. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.

Key Responsibilities:
  1. Provide a positive customer experience by delivering fair, friendly, and courteous service.
  2. Operate a cash register by scanning items and processing transactions.
  3. Resolve customer issues and answer questions.
  4. Process return transactions and provide refunds.
  5. Itemize and total purchases by recording prices and operating a cash register.
  6. Provide pricing information and answer customer queries.
  7. Maintain a safe and clean working environment by following procedures and reporting needed changes.
  8. Contribute to team effort by accomplishing related results as needed.


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