Housekeeping Director

4 days ago

Chennai Hyderabad Secunderabad Telangana Pune, India beBeeHospitality Full time US$ 80,000 - US$ 1,20,000
Job Description

As a seasoned hospitality professional, you will play a pivotal role in driving business success by spearheading the development and implementation of strategies that align with our mission, vision, and values.

Key Responsibilities:
  • Develop and implement strategic plans for housekeeping, ensuring seamless operations and exceptional guest experiences.
  • Monitor progress regularly, making adjustments as needed to drive continuous improvement.
  • Manage the operation of housekeeping, public space, and laundry areas, maintaining spotless rooms and public spaces.
  • Develop and implement processes, procedures, and standards that support service and financial goals.
  • Prepare annual budgets and monitor performance, taking corrective action when necessary.
  • Inspect rooms, public spaces, and back-of-house areas regularly to ensure adherence to high standards.
  • Determine staffing levels based on forecasts and schedule employees accordingly.
  • Develop and implement ongoing training programs for employees, focusing on customer service, technical, and safety skills.
  • Maintain a safe and healthy environment for employees and guests, adhering to regulatory requirements and directing staff accordingly.
  • Oversee inventory management, purchasing, disbursement, and cost control for linens, cleaning supplies, and other essential items.
  • Manage laundry operations, either directly or through outsourced relationships.
  • Ensure compliance with safety standards across assigned departments.
  • Coordinate room availability with the Front Office Manager and room maintenance with the Chief Engineer.
  • Develop and implement strategies to enhance employee engagement and retention.
  • Recruit and select qualified candidates, providing them with comprehensive orientation and training.
  • Communicate performance expectations and provide regular feedback, coaching, and counseling as needed.
  • Deliver exceptional guest satisfaction through personalized service, genuine hospitality, and a commitment to exceeding guest expectations.
Required Skills and Qualifications
  • Proven track record in hotel operations, preferably in a senior leadership role.
  • Excellent leadership, communication, and problem-solving skills.
  • Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong analytical and budgeting skills, with experience in preparing and managing budgets.
  • Ability to motivate and inspire teams, fostering a positive and inclusive work environment.
Benefits

We offer a competitive salary and benefits package, including opportunities for career growth and professional development.

Others

This is an exciting opportunity to join our team and contribute to our mission of delivering exceptional guest experiences.

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