Retail Trainee Associate

4 weeks ago


Kolkata, West Bengal, India 2coms Full time
Job Role:

As a Store Associate and Cashier, you will be responsible for handling customer inquiries, assisting with product selection, and managing cash transactions. You will also be responsible for maintaining cleanliness and organization of the store, as well as assisting in inventory management and stock replenishment.

Key Responsibilities:
  • Store Associates & Cashiers:
    • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
    • Assist customers with product selection and provide recommendations to meet their needs.
    • Manage cash transactions, including processing payments and handling customer complaints.
    • Maintain a clean and organized store environment, including restocking shelves and tidying up the sales floor.
  • Store Managers:
    • Oversee the daily operations of the store, including managing staff and ensuring high levels of customer service.
    • Monitor inventory levels and ensure stock availability to meet customer demand.
    • Handle customer complaints and resolve issues efficiently and effectively.
    • Prepare sales reports and work towards achieving sales targets.
Ideal Candidate Profile:
  • For Store Associates & Cashiers:
    • Excellent communication and interpersonal skills.
    • Ability to work in a team-oriented environment.
    • Customer-focused with a positive attitude.
  • For Store Managers:
    • Strong leadership and team management skills.
    • Proven track record in retail management.
    • Ability to drive sales and meet targets.
    • Excellent problem-solving abilities.
Requirements:
  • Minimum Education: 10th pass
  • Age Limit: 18-30 years
  • Gender: Both male and female candidates are eligible.
  • Duty Hours: 9 hours
  • Shift Timings:
    • Morning Shift: 10:00 AM - 7:00 PM
    • Evening Shift: 11:00 AM - 8:00 PM
  • Overtime: Not applicable
  • Interview Process:
    • Mode: Face-to-Face (F2F)
Benefits:
  • Freshers: ₹15,000 per month. The salary may vary depending on the location.
  • Experienced Candidates: Salary will be based on the last withdrawn salary with additional incentives.
  • Store Managers: ₹25,000 per month or as per the last withdrawn salary with additional incentives


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