
Highly Skilled Storage Solutions Professional
1 week ago
Job Summary
\This role is focused on delivering high-quality support for Hitachi Storage solutions. The ideal candidate will have extensive experience in managing SAN and storage environments, including hands-on expertise with Hitachi Mid-Range and Enterprise storages.
\Key Responsibilities:
\- Collaborate with customer's storage support teams to ensure seamless support delivery\
- Participate in problem solving and troubleshooting for assigned tasks, functional areas or projects\
- Support the design, operation, workflow and issue resolution for the storage infrastructure\
- Maintain systems level maintenance for storage infrastructure\
- Track existing storage usage trending and capacity planning for future growth\
- Maintain storage documentation, procedures and reporting\
- Provide Storage Area Network Configuration and Administration\
- Manage infrastructure events, including capacity management, monitoring storage subsystem and SAN switch capacity\
- Investigate and diagnose raised problem(s) or problem records for root cause analysis\
- Mentor and train junior admins\
- Oversee the design, installation, configuration and de-provision of storage solutions\
- Perform performance management for SAN and storage, including capacity tuning and remediation recommendations\
- Ensure IT Service continuity management, including monitoring of disaster recovery solutions, data movement and replication, and business resumption testing\
- Partner with onsite RE to identify and develop skills requirements for the assigned scope\
- Ensure adherence to best practices from Hitachi Global Support and company change management policies\
- Interface with assigned Hitachi storage engineers to manage the implementation of all additional storage infrastructure and storage services\
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