Healthcare Consultant

7 days ago


Mumbai, Maharashtra, India ekincare Full time
Boost Your Career as a Client Success Specialist

ekincare is a leading health-tech startup providing a predictive and personalized platform to employers. As a Senior Associate - Client Success, you will be responsible for developing and managing client portfolios to sustain business growth and profitability.

About the Role:

  • You will analyze customer data to improve customer experience and minimize churn, collaborating cross-functionally with Sales, Marketing, Product, and Operations teams to achieve customer satisfaction.
  • You will hold product demonstrations for customers and resolve any requests or complaints efficiently.
  • You will evaluate and improve tutorials and other communication infrastructure to enhance customer engagement.

Responsibilities:

  • Play a key role in a successful high-growth startup.
  • Develop and manage client portfolios to sustain business growth and profitability.
  • Analyze customer data to improve customer experience and minimize churn.
  • Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams to achieve customer satisfaction.

Salary: Up to ₹8 LPA.



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