Salesforce Solutions Architect

3 days ago

Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description:

We are seeking a skilled professional to lead the design, development, and implementation of out-of-the-box and customized solutions within the Salesforce platform. As a Technical Lead, you will be responsible for leading end-to-end design, development, and delivery of Salesforce solutions across Service Cloud, Experience Cloud, and integrations.

You will architect scalable and secure solutions leveraging Salesforce best practices and frameworks. Additionally, you will guide development teams in declarative configurations, Apex coding, LWC, and REST/SOAP API integrations.

Other key responsibilities include implementing omni-channel, skill-based routing, call center functionality, and Agentforce capabilities within Service Cloud. You will oversee code quality using automated review tools such as PMD, Salesforce Code Analyzer, or Veracode.

Moreover, you will manage version control (GitHub or similar) and oversee release cycles using Agile methodologies and tools (Jira, Gearset, etc.).

As a Technical Lead, you will collaborate with cross-functional teams, including business analysts, architects, and QA teams, to meet project objectives. You will provide technical leadership, mentoring, and guidance to junior developers and admins.

Furthermore, you will stay ahead of emerging Salesforce features, Data Cloud, AI/Agentic frameworks, and integration patterns.

Required Skills and Qualifications:
  • Minimum 6 years of hands-on work experience in Salesforce Configurations, integrations, Apex, and Lightning Web Components (LWC)
  • Minimum 2 years of working experience as Salesforce Technical Lead
  • Extensive hands-on work experience in Salesforce Service Cloud implementation including call center, queue/skill based routings, omni-channel
  • Extensive hands-on work experience in Salesforce Experience Cloud and Branding implementations
  • Sound theoretical knowledge in Salesforce standard REST APIs
  • Extensive hands-on work experience in implementing custom web service implementation using REST API
  • Sound hands-on work experience in Salesforce Agentforce implementation, Salesforce Service cloud Einstein (Live project experience is not mandatory but experience at POC implementation level is must)
  • Sound theoretical and practical knowledge about Salesforce coding practices, integration best practices, configuration best practices
  • Extensive hands-on work experience in automated code review tools like APEX PMD/ Salesforce Code Analyzer/ Vera Code
  • Extensive hands-on work experience in Git source control like GitHub or similar tool
  • Sound working knowledge of release management
  • Extensive hands-on work experience in using Jira or similar tool
  • Extensive hands-on work experience in Agile methodology
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills, with the ability to work effectively with stakeholders
  • Ability to work independently and as part of a collaborative team.
Benefits:

As a Technical Lead, you will have the opportunity to work on cutting-edge projects, develop your skills, and advance your career. You will also receive competitive compensation and benefits packages.

In addition, you will have access to ongoing training and development opportunities, including workshops, conferences, and online courses.

Others:

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that fosters collaboration, innovation, and growth.

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