Senior Resource Planner
3 days ago
Job Role Summary
The Senior Resource Planner will assist in coordinating, planning, and scheduling Professional Services employees to specific client engagement projects within a defined geography or practice. This role will work closely with other resource coordinators, Delivery Managers, and Practice Managers to identify suitable employees based on requested skills, geographic location, and availability.
Main Responsibilities
- Maintain the accuracy of the resource planner by creating and maintaining assignments/schedules and proactively identifying and addressing scheduling issues.
- Facilitate the fulfillment of staffing requests.
- Identify over- and under-utilized personnel and reallocate resources to address any imbalance.
- Operate with a high degree of familiarity with and in-depth knowledge of policies and procedures.
- Perform daily and weekly inspections and reporting functions across the Services team.
- Ensure the internal PSA tool is up to date to enable operations to run smoothly.
- Maintain and enforce Resource Management Governance.
- Advise Delivery Managers on trends, hiring, subcontracting, and training suggestions for resources.
Key Skills and Abilities
- Highly effective communication, influencing, analytical, and organizational skills.
- Cross-functional collaboration, effective multi-tasking, and coordination with many functional groups.
- Ability to work independently.
- Strong working knowledge of Microsoft Office products.
- Advocate for continuous improvement.
Language Code
en
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