Customer Relations Specialist

11 hours ago


Bengaluru, Karnataka, India beBeeCustomerRelations Full time ₹ 8,00,000 - ₹ 12,00,000

This role involves building and maintaining profitable customer relationships, overseeing sales team performance, and resolving customer complaints efficiently.

Key Responsibilities:
  • Developing and maintaining strategic customer relationships
  • Leading the sales team to achieve customer satisfaction goals
  • Follow up on orders & payment recovery
  • Addressing customer complaints promptly and effectively
  • Maintaining customers updated on our latest offerings to increase sales
  • Understanding individual customer needs and addressing these
Requirements:
  • Bachelor's degree in business administration or related field or any graduate degree
  • Minimum of 6-12 months work experience
  • Excellent interpersonal and communication skills
  • Proficient in Microsoft applications
  • Commitment to delivering exceptional customer service


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