Senior Technical Operations Manager

2 days ago

Mumbai, Maharashtra, India beBeeEngineer Full time ₹ 19,92,000 - ₹ 24,96,000

Purpose:

This role is focused on overseeing day-to-day technical operations across hospitality assets.

  • Ensures seamless functioning of all systems and regulatory compliance.
  • Coordinates maintenance, energy efficiency, and team performance to achieve operational excellence.

Key Organizational Relationships:

Reports to: Senior Leader | Director-Engineering

Interacts with:

  • External parties (guests, vendors, consultants, service providers)
  • Internal teams (managers, supervisors, staff)

Responsibilities:

Driving Operational Excellence:

  • Leads technical operations to ensure guest satisfaction and system functionality.
  • Develops and implements maintenance schedules.
  • Maintains utility consumption records, ensures energy efficiency, and adheres to best practices.

Applied Learning:

  • Conducts training sessions for the department.
  • Cordinates documentation and retention of records according to audit standards.
  • Investigates incidents and develops preventive measures.

People Management:

  • Supervises technical teams, assigns responsibilities, and tracks daily performance.
  • Supports HR in hiring, onboarding, and skill-building initiatives.
  • Motivates and engages staff through recognition programs.

Business Acumen:

  • Tracks expenses, highlights deviations, and ensures budget adherence.
  • Recommends cost-effective procurement of services and equipment.

Leadership & Executive Presence:

  • Represents Engineering in management meetings.
  • Handles guest/resident technical complaints professionally.

Qualifications:

Bachelor's degree in Electrical or Mechanical Engineering

Work Experience:

8-10 years of experience in hospitality or real estate engineering operations

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