
Sales Development Representative
3 days ago
Customer Engagement Specialist Job Description
We are seeking a skilled C customer engagement specialist to join our team. In this role, you will be responsible for interacting with potential customers and existing clients to promote products or services and generate leads. Excellent communication skills and the ability to persuade are essential qualities for success in this position.
Main Responsibilities:- Contact potential customers and existing clients via phone calls to promote products/services and gather information about their needs and interests.
- Inform customers about ongoing promotions, offers, and new products that align with their preferences and requirements.
- Generate leads for the sales team by identifying potential opportunities and following up on warm leads to convert them into customers.
- Handle incoming calls from customers, providing product information and support as needed.
- Answer inquiries related to products, services, or account details in a timely and professional manner.
- Maintain long-term relationships with potential customers by building trust and rapport through regular communication.
- Meet or exceed sales targets and quotas set by the organization.
Skill Requirements:
- Excellent verbal communication and listening skills to effectively interact with customers and understand their needs.
- Product knowledge and the ability to educate customers on product features and benefits.
Why You'll Thrive in This Role:
This role offers an excellent opportunity for individuals who enjoy working in a fast-paced environment, interacting with people, and meeting sales targets. If you possess strong communication skills, are able to think critically, and have a passion for customer service, we encourage you to apply.
About Our Ideal Candidate:
We seek a motivated and results-driven individual who is comfortable working in a dynamic environment. The ideal candidate will have experience in customer-facing roles, excellent communication skills, and the ability to work well under pressure. Additionally, they will be highly organized, efficient, and committed to achieving sales goals.
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