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Customer Service Liaison
2 weeks ago
At Care Insurance, we're seeking a talented Customer Service Liaison to join our team. This is an excellent opportunity for individuals who excel at providing top-notch customer experiences and proactively resolving issues.
The ideal candidate will be responsible for communicating with customers via phone, email, and chat. They will also be tasked with monitoring and managing customer grievances, responding promptly to inquiries and complaints, and gathering feedback to enhance our products and services.
To succeed in this role, you'll need to possess:
- Excellent phone etiquette and verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work effectively
In return, you'll enjoy a dynamic work environment, opportunities for growth and development, and the satisfaction of knowing you're making a positive impact on our customers' lives.
