Experiential Technology Specialist

5 days ago

Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 1,80,00,000 - ₹ 2,00,00,000
Technical Expertise Wanted

We are seeking a motivated professional with expertise in IT, Audio, Visual, and Experiential Technologies.

The ideal candidate will have a strong technical background and proficiency in event technology, live streaming, and broadcast technologies including IP-based video, audio, control, and lighting systems as well as IT system administration of Windows and Linux based systems.

This role requires a keen eye for detail and excellent comprehension of network protocols.

Key Responsibilities:

  • Development and execution of proactive maintenance projects, configuration, and documentation of broadcast streaming and experiential & event technology infrastructure.
  • Resolution and root cause analysis of issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams.
  • Identify patterns in technical issues escalated across the fleet and will proactively develop projects and deploy appropriate solutions globally to ensure consistent fleet operations.
  • Utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures.
  • Coordinate with partner services, client teams, and SMEs to provide global support.
  • Reporting impact or projected impact to team lead & stakeholders.
  • Support experiential site operations as needed with projects and setup of various event or show elements as needed.
  • Responsible for development and maintenance of a knowledge base to support fleet operations for all tiers in the service.

Required Skills and Qualifications:

  • Navigating and troubleshooting AVCL deployments on corporate network infrastructure.
  • General IT and high-performance media on networks.
  • Management of clients' proprietary Cloud experience platform services.
  • Remote enrollment & configuration of Mac, Linux & Window fleet via UEM, SSH, VNC & Chrome Remote Desktop.
  • Monitoring stability of deployment infrastructure.
  • Platform and system administration.
  • Validation testing for newer interactive exhibit releases.

Benefits and Opportunities:

  • Opportunity to work with cutting-edge technologies.
  • Professional growth and development opportunities.
  • A collaborative and dynamic work environment.

About This Role:

  • This is a full-time position.
  • The ideal candidate will have relevant experience in the industry.

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