
Transaction Fraud Specialist
4 days ago
We are seeking a highly skilled and experienced fraud investigator to join our team.
The successful candidate will be responsible for managing, analyzing, and resolving fraud cases to protect stakeholders from financial losses.
Key Responsibilities:
- Investigate and analyze fraud cases related to transactions, ensuring timely resolution according to defined standards.
- Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
- Collaborate with cross-functional teams to ensure seamless case resolution.
- Identify patterns and trends in fraud to recommend process improvements and mitigation strategies.
Required Skills and Qualifications:
- Any Graduate
- Minimum 1-4 years of experience in fraud management or dispute resolution within the payments or banking industry.
- Strong knowledge of payment processing systems and fraud detection methodologies.
- Analytical mindset with the ability to interpret complex transaction data and detect irregularities.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.
Preferred:
- Certification in fraud prevention or risk management.
- Experience with chargeback processing and dispute lifecycle management.
Requirements:
- Graduation
- Shifts: Rotational Shifts (Including night shifts)
- Notice Period: Immediate Joiners Only
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