
AI-Driven Solutions Delivery Leader
14 hours ago
Lead the AI-driven solutions delivery and business growth in the Travel and Hospitality sectors as a visionary General Manager.
This role requires a strong leader with expertise in travel domain operations, AI/ML technologies, and financial management. The ideal candidate will oversee global delivery, own the business unit's financial performance, and drive innovation to transform customer experience, revenue optimization, personalization, and operational efficiency.
- Successfully deliver end-to-end AI/ML solutions tailored to the travel industry.
- Oversee cross-functional delivery teams across data science, machine learning, data engineering, and MLOps.
- Ensure excellence in delivery execution, aligning with client KPIs, SLAs, compliance standards, and digital transformation goals.
Own the P&L for the Travel vertical, accountable for top-line revenue growth, cost optimization, gross margins, and EBITDA.
Partner with sales and account management teams to grow existing accounts and win new logos in the Travel sector.
Client Engagement & GrowthAct as a trusted advisor to senior stakeholders within client organizations.
Lead solution discussions, value articulation, and co-creation workshops that drive business outcomes.
Capability & Team DevelopmentBuild, manage, and scale a high-performance global delivery organization with AI/ML domain expertise.
Drive hiring, mentoring, upskilling, and retention of top-tier talent across delivery and consulting roles.
Strategic Planning & InnovationCollaborate with product and R&D teams to define Travel-centric AI offerings and reusable IP.
Monitor industry trends and integrate emerging technologies into the service portfolio.
Champion a culture of innovation, agility, and continuous improvement.
Required Qualifications:- 15+ years of overall experience in technology or consulting, with 7+ years in leadership roles driving AI/ML delivery.
- Demonstrated success in owning a P&L in a service-oriented business, ideally within the Travel industry.
- Deep understanding of Travel platforms and related industry data standards.
- Strong executive presence with a strategic mindset and hands-on approach.
- Excellent communication, client engagement, and stakeholder management skills.
- Passion for Technology and innovation in Travel and Customer Experience.
- Entrepreneurial attitude with focus on delivery excellence and business growth.
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