
Customer Support Specialist
13 hours ago
We are seeking an experienced customer support specialist to join our team. The ideal candidate will have a strong understanding of WordPress fundamentals, including PHP, MySQL, and plugin architecture.
The successful candidate will be responsible for troubleshooting and resolving WordPress and WooCommerce issues through thorough analysis and efficient communication with customers.
- Troubleshoot and resolve WordPress and WooCommerce issues.
- Communicate clearly and patiently with customers via tickets, email, and live chat.
The ideal candidate will also possess hands-on experience with WooCommerce, with the ability to troubleshoot and resolve complex issues.
Requirements- Strong understanding of WordPress fundamentals.
- Hands-on experience with WooCommerce.
- Flexible work timings to accommodate diverse needs and preferences.
- 16 paid leaves annually.
- Supportive, collaborative colleagues.
- A remote-friendly global team.
About Us
We have been dedicated to helping WooCommerce stores grow faster and more efficiently for over a decade.
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