Student Accommodation Specialist

2 weeks ago

Meerut, Uttar Pradesh, India beBeeOperations Full time ₹ 36,00,000

Job Opportunity: Operations Associate

We are seeking a skilled and motivated individual to join our team as an Operations Associate. In this role, you will be responsible for leading the conversion of leads into bookings, providing exceptional customer service, and working closely with our marketing and supply teams.

About the Role:

  • Lead Conversion: Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.
  • Customer Interaction: Understand students' unique requirements and provide personalized accommodation recommendations.
  • Market Expertise: Build in-depth knowledge of student housing options, pricing, and locations to offer expert advice.
  • Follow-Up: Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.
  • Collaboration: Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.
  • Data Management: Accurately record and manage all customer interactions, inquiries, and bookings in the CRM system.
  • Target Achievement: Consistently meet and exceed sales targets and performance benchmarks.

Required Skills and Qualifications:

  • Exceptional verbal and written communication skills in English.
  • Strong active listening skills.
  • Effective time management and organizational abilities.
  • Proficiency in objection handling, negotiation, and closing techniques.
  • Familiarity with CRM tools or similar software.
  • Prior experience in telesales or a related field is a plus.
  • Industry experience in real estate, hospitality, business development, or customer service is preferred.

Benefits:

  • Competitive salary with a performance-driven variable component.
  • Flexible working hours with remote work opportunities.
  • A dynamic, collaborative, and growth-oriented work environment.
  • Career advancement opportunities in a rapidly expanding global organization.

Join Our Team:

We are passionate about making international mobility and living seamless and accessible. If you're passionate about sales, customer success, and creating meaningful change, we'd love to hear from you.

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