Client Support Expert

5 days ago


Gurgaon, Haryana, India Care Insurance Full time

We're looking for a highly skilled Client Support Expert to provide exceptional support to our customers. As a key member of our team, you'll play a crucial role in ensuring that our customers receive timely and effective resolutions to their queries and concerns.

Your responsibilities will include:

  1. Communicating with customers via various channels, including phone, email, and chat
  2. Monitoring and managing customer grievances, escalating complex issues when necessary
  3. Responding promptly to customer inquiries and complaints, providing clear and concise solutions
  4. Gathering feedback from customers to inform product and service enhancements

In this role, you'll have the opportunity to work in a fast-paced environment, collaborate with cross-functional teams, and develop your skills in customer service, problem-solving, and communication.



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