Lead Financial Cluster Manager
3 weeks ago
Job Overview:
IDFC FIRST Bank is seeking an experienced professional to fill the role of Cluster Lead-First Wealth. This position involves overseeing a team of Relationship Managers in a branch, focusing on their recruitment, training, and continuous development to meet set goals.
Main Responsibilities:
- Guiding and mentoring Relationship Managers to achieve goal-oriented objectives, ensuring they adhere to high productivity standards and revenue targets.
- Enhancing customer engagement, particularly with High Net Worth Individual (HNI) clients across various banking sectors.
- Driving cross-selling initiatives to increase product holding ratios among mapped clients in the branch.
- Maintaining compliance with audit and regulatory frameworks while providing exceptional customer service.
- Developing data-driven sales strategies to improve portfolio quality and account usage.
- Ensuring First Time Right (FTR) as a guiding principle for all requests and addressing client complaints efficiently within stipulated timelines.
Qualifications and Requirements:
- A bachelor's degree in any field.
- 5-10 years of relevant experience in private banking or a related field.
Estimated Salary: ₹ 25,00,000 - ₹ 50,00,000 per annum, depending on qualifications and experience. IDFC FIRST Bank offers a competitive salary package along with opportunities for growth and professional development.
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