
High-Level Firewall Network Support
12 hours ago
We are seeking a skilled and experienced Network Support Specialist to fill this key role. The ideal candidate will have excellent problem-solving skills, technical knowledge, and strong communication abilities.
Key Responsibilities- Provide high-quality support for customers via phone, chat, and email
- Track and log all communications in the ticketing system
- Establish and maintain effective working relationships with customers
- Follow established procedures to resolve issues and escalate when necessary
- Exceptional first-line customer service skills
- Strong analytical and problem-solving abilities
- Familiarity with Windows operating systems and network protocols (TCP/IP, SSH, FTP, ICMP)
- Scheduling flexibility required
- In-depth knowledge of network concepts and technologies
- Hands-on experience with Meraki and Fortinet firewalls
- Ability to interpret output from network traffic analysis tools
The selected candidate will be part of a dynamic team environment and will be responsible for:
- Maintaining awareness of industry trends and new developments
- Monitoring network performance, capacity, and availability
- Improving customer satisfaction through proactive and transparent service
This is an exciting opportunity for a motivated and detail-oriented individual to join our team as a Network Support Specialist. We offer a dynamic work environment and opportunities for growth and development.
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Network Firewall Specialist
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Network Manager
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6 days ago
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Network Security
6 days ago
Mumbai, Maharashtra, India NMS Consultant Full timeJob DescriptionKey Responsibilities:Global Network Security Operations with managing Incidents and Requests on Palo Alto Firewall, DNS,DHCP, Proxy (Zscaler and Netskope )Key Performance Indicators:Firewall Implementation, Resolution of Palo Alto Firewall, DNS, DHCP, Proxy (Zscaler and Netskope ) Incidents and Requests to maintain high Network Availability...
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Network Security
6 days ago
Mumbai, Maharashtra, India NMS Consultant Full timeKey Responsibilities: Global Network Security Operations with managing Incidents and Requests on Palo Alto Firewall , DNS,DHCP, Proxy (Zscaler and Netskope ) Key Performance Indicators: Firewall Implementation, Resolution of Palo Alto Firewall , DNS, DHCP, Proxy (Zscaler and Netskope ) Incidents and Requests to maintain high Network Availability for end...
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Network Security
1 week ago
Mumbai, Maharashtra, India NMS Consultant Full timeKey Responsibilities: Global Network Security Operations with managing Incidents and Requests on Palo Alto Firewall , DNS,DHCP, Proxy (Zscaler and Netskope ) Key Performance Indicators: Firewall Implementation, Resolution of Palo Alto Firewall , DNS, DHCP, Proxy (Zscaler and Netskope ) Incidents and Requests to maintain high Network Availability...