Media Operations Team Lead

2 weeks ago


Bengaluru, Karnataka, India MarketStar Full time

About the Role:

We are seeking a dynamic and experienced Media Operations Team Lead for our Media Operations/Ad Operations team in Bangalore. The ideal candidate will lead a team of Media Operations Executives/Ad Operations Executives to deliver exceptional support to our clients.

Key Responsibilities:

  • Team Leadership: Lead, mentor, and inspire a team of Media Operations Executives/Ad Operations Executives to achieve team goals and objectives.
  • Client Engagement: Serve as the primary point of contact for key clients, ensuring high levels of satisfaction and retention.
  • Campaign Management: Oversee the end-to-end execution of advertising campaigns, from planning and setup to optimization and reporting.
  • Data Analysis and Insights: Analyze campaign performance data to derive actionable insights and recommendations for clients.
  • Process Improvement: Continuously evaluate and refine operational processes to enhance efficiency, scalability, and quality of service delivery.
  • Cross-Functional Collaboration: Collaborate with internal teams to address client needs and drive business growth.
  • Performance Management: Monitor team performance against key metrics and KPIs, identifying areas for improvement.

Key Qualifications:

  • Bachelor's degree or higher in any discipline.
  • Excellent written and verbal communication skills.
  • Minimum of 5 years of relevant experience in media operations, ad operations, digital advertising, or related field with at least 2 years in a supervisory or leadership role.
  • Proven track record of leadership and team management, with a focus on driving results and achieving targets.
  • Deep understanding of advertising platforms, including Google Ads, Facebook Ads Manager, LinkedIn Advertising, etc.

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