Chief Operating Officer

1 month ago


Delhi, Delhi, India Netscribes Full time
Job Title: Chief Operating Officer

Netscribes is a global market intelligence and content services provider that helps corporations achieve strategic objectives through a wide range of offerings. We are data and information experts, and all our services rely on collecting, validating and presenting data in a form that can drive business value.

About Us

Over the last two decades, we have helped both Fortune 500 companies, as well as high-potential start-ups, leverage data to tackle disruption, understand evolving customers and accelerate business growth. Our target industries include technology, financial services, healthcare, retail, and consumer brands.

Job Description

We are seeking a highly experienced and qualified individual to manage Global Services Delivery with a solutioning & technology/analytics mindset. The ideal candidate will have a minimum of 20 years of experience in service delivery, solutioning, pre-sales, marketing for Tech/analytics firms, GTM and managing large teams of at least 500 people in industry sectors such as business consulting, IT/ITES, or allied industries with keen interest of current marketspace and knowledge of Tech/AI/ML and Research.

Key Responsibilities
  • Oversee the services delivery operations of the company, including managing a large team of professionals and ensuring high quality service delivery to clients.
  • Responsible for P&L management and overall profitability.
  • Develop and implement strategies to drive growth and profitability in line with company goals and objectives.
  • Work closely with international clients to understand their needs and provide solutions that meet their requirements.
  • Travel to international locations, primarily the USA, to meet with clients, understand their projects, and provide tailored solutions.
  • Stay up-to-date with prevailing technologies, including AI/ML, and effectively apply them in the data space to enhance service delivery and drive innovation.
  • Collaborate with internal teams to improve processes and implement best practices in service delivery.
Requirements
  • Minimum of 20 years of experience in service delivery, GTM, P&L, Presales and managing large teams.
  • Experience in industry sectors such as business KPO, Consulting, IT/ITES, Technology or allied industries.
  • Strong client management skills with experience working with international clients.
  • Deep understanding of prevailing technologies, including AI/ML, and their applications in the data space.
  • Excellent communication and leadership skills.


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