Site Reliability Leader

6 days ago

Hyderabad, Telangana, India beBeeReliability Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Title: Lead Site Reliability Engineer

**About the Role**: This role focuses on ensuring platform and application availability, scalability, and reliability.

Key Responsibilities:
  • Build, monitor, and maintain highly scalable deployments.
  • Install new releases and environments for applications.
  • Proactively monitor systems and applications, develop monitoring tools and dashboards, and ensure high availability of production environments by identifying performance issues and implementing corrective actions.
  • Lead incident response efforts, diagnose root causes, and implement long-term solutions to prevent recurrence. Ensure effective communication during outages.
  • Work closely with cross-functional teams to ensure efficient platform integration, API management, and campaign execution, providing technical guidance and support as needed.
  • Troubleshoot and perform root cause analysis to quickly resolve incidents in crisis situations.
  • Monitor performance metrics and implement corrective actions when necessary to ensure high availability of production environments.
  • Manage and oversee API integrations, ensuring seamless interoperability between systems and third-party services.
  • Ensure compliance and security integrity of environments.
  • Adhere to process compliance and ensure platform reliability.
  • Experience with monitoring and automation in Prometheus Grafana or ELK or Datadog or Dynatrace or any observability tools.
  • Container management and microservices architectures experience, including Docker in cloud or on-premises infrastructure.

Requirements:
  • Kubernetes expertise in creating, maintaining, scaling, and upgrading Production clusters.
  • Docker experience in writing files complying with industry best practices.
  • Hands-on experience with Azure-DevOps/Jenkins in creating and executing pipelines in a multi-target environment.
  • Analysis skills in troubleshooting with expertise on logging stacks like ELK, Dynatrace, Splunk.
  • Monitoring stacks expertise using Grafana, building and managing dashboards on various data sources.
  • Programming skills in Bash scripts and Ansible, with some exposure to Terraform.
  • Linux environment skills, troubleshooting at OS levels.
  • Project management tool experience, such as JIRA.
  • Deploying and managing distributed queuing systems like Redis, Kafka Rabbit-MQ, IBM-MQ, MSMQ.
  • Database deployment and management in standalone and cluster modes with basic DB skills on Postgres, MySQL, Click House.
  • Experience working on high traffic and highly scalable platforms is an added advantage.
  • Good understanding of Linux networking concepts (TLS/SSL, DNS, Load Balancers, etc.) and troubleshooting skills in large-scale environments.
  • Deep understanding of security concepts - authentication, authorization, signing, encryption, SSL/TLS, SSH/SFTP, X509 certificates.
  • Knowledge of ITIL terminology for incident and problem management.
  • Excellent interpersonal, analytical, and communication skills.
  • Bachelor of Science in Computer Science or related discipline.

Why Join Us?
  • Impactful Work: Play a pivotal role in safeguarding assets, data, and reputation in the industry.
  • Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.
  • Innovative Environment: Work alongside a world-class team in a challenging and fun environment where innovation is celebrated. We are an equal opportunity employer.

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