
Customer Insight Specialist
21 hours ago
Job Title: Customer Insight Specialist - Chennai
">- Experienced professionals are required for the role of Customer Insight Specialist to work in a fast-paced environment.
- The ideal candidate will have strong analytical skills and be able to gather information from internal and external systems to validate customer details.
- He/She must ensure accurate maintenance of customer records and adherence to regulatory requirements.
- The successful candidate will exercise their judgment within clearly defined parameters to analyze customer information, document discrepancies, and drive quality excellence.
- A key aspect of this role is creating exceptional customer experiences through professionalism, empathy, and ownership.
- The candidate should have 0-4 years of experience in a similar field.
Key Qualifications:
">- Bachelor's Degree in any relevant field.
- Knowledge of KYC processes and audit procedures.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
Industry:
">- ITES (Information Technology Enabled Services)
- BPO (Business Process Outsourcing)
- KPO (Knowledge Process Outsourcing)
- LPO (Legal Process Outsourcing)
- Customer Service
Benefits:
">- Competitive salary between ₹3 Lac to ₹3.5 Lac per annum.
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