Product Workflow Specialist

7 days ago

Aurangabad, Maharashtra, India beBeeSubjectMatterExpert Full time US$ 1,20,000 - US$ 2,00,000
Job Description

The Sales and Product Subject Matter Expert bridges sales, product, and demo engineering by designing realistic demo scenarios, defining business outcomes, and representing the user perspective. This SME ensures all demos align to practical workflows, working closely with the Demo Center of Excellence, Product, and Infrastructure teams. The role involves the development of the product and does not involve access to sensitive health information.

Key Responsibilities:

  • Author, document, and maintain detailed demo scenarios, scripts, and storyboards tailored to workflows (claims, enrollment, eligibility, pharmacy, provider).
  • Curate and validate synthetic demo data.
  • Collaborate with engineers to ensure all scenarios reflect actual product capabilities and value.
  • Define talk tracks, metrics for demo success, and acceptance criteria.
  • Lead or co-lead client demos, gathering feedback, and iterating scenarios/templates accordingly.
  • Train Sales and Product teams on demo delivery and scenario alignment to business requirements.
  • Capture post-demo feedback and contribute to knowledge and template updates.

Qualifications:

  • Minimum 14+ years of experience.
  • Experience in healthcare product management/consulting.
  • Deep understanding of claims adjudication, provider, or Pharmacy Benefit Manager processes.
  • Exceptional communication, documentation, and presentation skills.
  • Experience with Software as a Service or demo environments is a plus.

What You Should Expect in This Role:

  • A fast-paced, challenging, and rewarding work environment.
  • A good work-life balance.
  • A hybrid/remote environment.
  • Late evening work may be required to overlap US work hours.

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