Senior Product Designer

At our company, we are on a mission to revolutionize healthcare and health insurance for millions. Our goal is to create an all-inclusive health membership that combines exclusive benefits with group health insurance, providing unlimited access to family medicine doctors, free medicine and tests, specialist reimbursements, and group insurance for hospitalization.

Supported by prominent investors, our team includes seasoned healthcare professionals, technologists, and experts from top institutions who work together to deliver exceptional results.

As a Senior User Experience Designer, you will be responsible for designing AI-first interfaces that assist doctors in delivering personalized care and support the usability of health insurance products. This includes:

• Applying strategic thinking and systems-level design to define delightful and accessible user experiences aligned with our company's mission.
• Balance user needs, clinical protocols, and business goals when designing for multiple platforms (web for doctors, mobile for patients/customers).
• Use qualitative and quantitative research to understand doctor and patient workflows; synthesize insights into user journeys, personas, and opportunities.
• Collaborate closely with product managers, physicians, engineers, data scientists, and insurance specialists to validate hypotheses, plan sprints, and ensure successful execution.
• Explore and prototype new interaction patterns, including conversational UI, adaptive dashboards, and AI-assisted workflows; iterate rapidly to test with users.
• Own the design craft from low-fidelity sketches and information architecture to polished UI and micro-interactions; ensure accessibility and compliance with medical and insurance regulations.
• Define and evangelise design principles, frameworks, and processes that improve efficiency and consistency across our company's products.
• Hire and mentor junior designers and define a design-driven culture.

To be successful in this role, you should have:

• 4+ years of experience in product/interaction design with at least part of that in consumer or enterprise tech; experience in healthcare, insurtech, or AI-driven products is a plus.
• Deep understanding of user-centred design principles, systems thinking, and the ability to translate complex requirements into simple, intuitive interfaces.
• Strong curiosity about emerging technologies (e.g., AI, decision-support systems) and how they can transform healthcare.
• Excellent collaboration and communication skills; ability to articulate design decisions and influence stakeholders.
• Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe Creative Suite; familiarity with motion/interaction tools is a plus.
• Experience designing for both web and mobile platforms; comfort with responsive design and accessibility guidelines.
• Bonus: exposure to healthcare regulations, clinical workflows, or insurance products.

We offer a dynamic and supportive work environment that fosters growth and learning. As a Senior User Experience Designer, you will have the opportunity to work on challenging projects, collaborate with cross-functional teams, and contribute to the development of our company's products.

Who should apply?

- You're confident your work is exceptional

- You've built products for complex workflows

Maybe not the right fit right now

- You haven't done any healthcare work

- You haven't done any D2C/B2C product work

- You aren't ok with mostly IC work for the next 6 months

If your portfolio isn't yet ready, we'd love to see you apply in the future.