Enterprise Network Architect

Network Operations Manager Job Overview

Our organization is seeking a highly skilled and strategic Network Operations Manager to lead and manage enterprise-wide IT and OT network infrastructure. This role is responsible for managing the overall network strategy, architecture, and operations to ensure 24/7 network availability, reliability, and performance.

The ideal candidate will have a strong background in enterprise networking, with expertise in Cisco, Juniper, Fortinet, Palo Alto, and other technologies. They will also have hands-on knowledge of SD-WAN, NAC, micro/macro segmentation, and hybrid cloud networks.

• Manage enterprise-wide IT and OT network operations, including LAN, WAN, SD-WAN, VPN, Wireless, Internet, MPLS, and data centre connectivity.
• Ensure 24/7 network availability, reliability, and performance through proactive monitoring, diagnostics, and troubleshooting.
• Implement and manage macro and micro segmentation strategies to enhance network security posture across IT and OT domains.

Project & Transformation Leadership

The Network Operations Manager will be responsible for leading technical delivery and end-to-end execution of network transformation and expansion projects. This includes coordinating with cross-functional IT/OT teams to ensure alignment with business objectives and compliance requirements.

• Lead technical delivery and end-to-end execution of network transformation and expansion projects.
• Coordinate with cross-functional IT/OT teams to ensure alignment with business objectives and compliance requirements.
• Own project lifecycle from requirement gathering and solutioning to handover and documentation.

Vendor & SLA Management

The successful candidate will be responsible for managing relationships with OEMs, service providers, and system integrators to ensure optimal service delivery. This includes negotiating and monitoring SLAs, ensuring issue escalation procedures are followed, and driving continuous improvement with vendors.

• Manage relationships with OEMs, service providers, and system integrators to ensure optimal service delivery.
• Negotiate and monitor SLAs, ensure issue escalation procedures are followed, and drive continuous improvement with vendors.
• Coordinate with external vendors and service providers to procure network equipment and services, negotiating contracts and managing relationships.

Infrastructure Governance & Compliance

The Network Operations Manager will be responsible for establishing and enforcing network policies, standards, and compliance frameworks. This includes developing and enforcing network security policies and procedures to safeguard organizational data and comply with industry regulations.

• Establish and enforce network policies, standards, and compliance frameworks.
• Develop and enforce network security policies and procedures to safeguard organizational data and comply with industry regulations.
• Coordinate periodic audits, risk assessments, and remediation's to meet regulatory and cybersecurity mandates.

Security & Segmentation

The ideal candidate will have strong expertise in implementing network security controls, including firewalls, NAC, IDS/IPS, and segmentation between IT/OT zones.

• Implement network security controls including firewalls, NAC, IDS/IPS, and segmentation between IT/OT zones.

Key Skills:

• Strong expertise in enterprise networking (Cisco, Juniper, Fortinet, Palo Alto, etc.)
• Hands-on knowledge of SD-WAN, NAC, micro/macro segmentation, and hybrid cloud networks (AWS/Azure)
• Familiarity with OT protocols and systems (e.g., SCADA, PLC, Modbus) and secure IT/OT integration
• Proven experience in vendor/SLA governance, audit readiness, and compliance frameworks

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