Customer Service Liaison

2 weeks ago


Bengaluru, Karnataka, India Nesara Ayurveda Full time

As a key member of the Nesara Ayurveda team, the Customer Service Liaison plays a vital role in providing exceptional support to clients and visitors. This involves greeting guests warmly and ensuring they feel welcomed and valued.

Key responsibilities include answering calls and addressing visitor questions and needs, as well as performing administrative duties as required. A high level of written and verbal communication skills is essential for this role.

The ideal candidate will have experience in a similar environment, such as a hospital or clinic, and possess strong Microsoft application skills, including Word, Excel, and Outlook. Marketing skills and the ability to meet and greet clients, book consultations, and maintain a tidy reception area are also highly valued.

Responsibilities:

  1. Answering and forwarding phone calls.
  2. Screening phone calls.
  3. Meeting and greeting clients.
  4. Booking Consultations.
  5. Keeping the reception area tidy.


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