
Process Transformation Leader
6 days ago
Our organization is a leading global trade enabler, creating opportunities and improving the quality of life for people around the world. Our mission is to make the world's trade flow better, changing what's possible for our customers and communities.
We have a dedicated, diverse, and professional team of over 111,000 employees from 159 nationalities, spanning 77 countries on six continents. We're rapidly integrating our businesses - ports and terminals, marine services, logistics, and technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
Global Service Centre ExcellenceThe Global Service Centre (GSC) is a key driver of growth, delivering standardization, process excellence, and expertise in areas such as finance, freight forwarding, marine services, engineering, and human resources. We empower and up-skill our people to perform at their best, accelerating our growth and business transformation.
Key Role Responsibilities- Develop comprehensive project plans, including scope, goals, deliverables, timelines, and budgets.
- Conduct process assessments to identify areas for improvement and recommend changes.
- Streamline manual processes and enhance operational efficiency using tools like Robotic Process Automation (RPA) and data analytics platforms.
- Integrate key enterprise systems, ensuring seamless data flow.
- Work closely with finance teams to optimize financial processes, such as accounts payable, accounts receivable, and financial reporting.
- Ensure integration of finance tools for improved accuracy and efficiency in reporting.
- Engage with cross-functional project teams, ensuring clear communication, collaboration, and coordination of project activities.
- Develop performance metrics and dashboards to monitor process improvements and tool integrations.
- Track and report operational performance regularly.
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