Senior Loan Operations Quality Assurance Expert

2 days ago

Chennai, Tamil Nadu, India beBeeLoan Full time ₹ 13,50,000 - ₹ 20,25,000
Job Title: Loan Operations Quality Assurance Specialist

About the Role:
We are seeking a highly skilled Loan Operations Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring the quality and accuracy of loan operations across all products.

Key Responsibilities:
• Operate as a first line of defense on all operational aspects of loan operations
• Collaborate with cross-functional teams to analyze loan processes and identify opportunities for streamlining and efficiency improvements
• Develop and implement quality assurance strategies, methodologies, and best practices to optimize loan operations
• Provide recommendations for process enhancements and workflow automation to minimize errors and increase productivity
• Maintain effective communication with operational teams, compliance, and management on findings and implementing corrective actions
• Conduct thorough reviews of loan documentation, applications, and processes to ensure accuracy and compliance with internal policies and regulatory requirements
• Perform audits on loan files to verify data integrity, completeness, and consistency
• Identify discrepancies, errors, and deficiencies in loan operations and recommend corrective actions
• Implement industry best practices in process design, monitoring, and reporting

Requirements:
• 7-8 years of experience in a data and/or process-centric role preferably in a financial product like lending
• Bachelor's degree in Finance, Business Administration, or a related field
• Comfortable working in SQL, Snowflake, Excel, G-Suite
• Passionate about building robust and scalable processes and automation
• Strong understanding of loan processes, loan documentation, and regulatory requirements
• Excellent analytical skills with the ability to identify patterns, trends, and discrepancies
• Detail-oriented mindset with a focus on accuracy and precision
• Effective communication skills, both verbal and written, with the ability to articulate complex concepts

Benefits:
We offer a competitive compensation package, comprehensive benefits program, and a collaborative work environment that fosters growth and development. Our employees are our secret ingredient - when they thrive, we thrive. We believe in creating equitable opportunities for all and raising the bar in delivering exceptional experiences. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

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