Customer Relationship Specialist

2 weeks ago


Palakkad, Kerala, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 80,00,000

Job Overview:

We are seeking a highly skilled professional to join our team as a Customer Service Representative. This is an exciting opportunity to work with a dynamic organization and make a real impact in the lives of our customers.

The ideal candidate will have prior experience in customer service, excellent communication skills, and a strong ability to build relationships with clients. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply for this role.

Key Responsibilities:

  • Engage with US customers to explain our program and provide exceptional customer service.
  • Follow up with customers to ensure they are satisfied with their classes and address any concerns or issues promptly.
  • Manage client relationships, take feedback, and resolve any conflicts or issues that may arise.
  • Establish and expand relationships with Clients based in the US and UK.

Required Skills and Qualifications:

  • Prior experience with customer service and call centers in relevant job roles.
  • Pleasant personality and strong communication skills to engage in meaningful conversations with customers.
  • Good listening skills and fluency in English.
  • Knowledge of US localization and understanding of US Accent are desirable.

Benefits:

As a valued member of our team, you will enjoy a range of benefits including opportunities for growth and development, competitive compensation, and a positive work-life balance.

How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application for this exciting opportunity.



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