Customer Service Representative

2 weeks ago


Hyderabad, Telangana, India Swift Strategic Solutions Inc Full time
Customer Service Associate

Swift Strategic Solutions Inc is seeking a highly skilled and dedicated Customer Service Associate to join our team in Hyderabad. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Handle customer inquiries and complaints via phone, email, and chat.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines, and policies.
Requirements:
  • Excellent communication skills in English and Hindi.
  • Strong problem-solving skills and attention to detail.
  • High school diploma or equivalent; college degree preferred.
Preferred Skills:
  • Previous experience in customer service or a related field is a plus.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Strong interpersonal skills and the ability to work well in a team environment.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • Friendly and supportive work environment.


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