
Financial Transactions Specialist
6 days ago
The primary responsibility of the Payment Posting Agent is to accurately process and post payments, adjustments, and other financial transactions related to patient accounts. This role plays a critical part in ensuring the integrity and accuracy of financial data, supporting revenue cycle operations.
- Process insurance payments, electronic remittance advice (ERA), and patient payments into dental billing software with precision and speed.
- Reconcile deposits with bank statements and daily payment reports to guarantee all payments are accounted for.
- Review Explanation of Benefits (EOBs) and ERAs to identify underpayments, overpayments, and denials, flagging and escalating discrepancies or trends to the appropriate department.
- Post adjustments according to payer contracts and internal policies, maintaining the accuracy of patient accounts and balances.
- Collaborate with the appeals or collections team for timely resolution of denied or unpaid claims.
- Maintain HIPAA compliance and patient confidentiality at all times.
- Meet daily and monthly productivity and accuracy goals.
- At least 2 years of experience with payment posting.
- Experience with dental management software.
- Excellent attention to detail and numbers.
- Strong communication and interpersonal skills.
- Ability to work independently and prioritize tasks effectively.
- Full English proficiency.
- Microsoft Office skills and proficiency with G-suite.
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