Quality Assurance Specialist

2 weeks ago

Thoothukudi, Tamil Nadu, India beBeeQualityAuditor Full time ₹ 40,00,000 - ₹ 50,00,000

Job Title: Quality Assurance Associate

Job Description:

This is a dynamic and challenging role for a highly motivated individual to ensure quality compliances and processing accuracy for daily operations.

  • We are looking for an experienced professional to collaborate with onshore and offshore teams to ensure quality compliances and processing accuracy for daily operations.
  • The successful candidate will audit population/sample proportion of the processed tickets basis the predefined checklist for the tickets assigned via email, Salesforce, Jit Bit, RAGIC, and other data sources, at a set frequency as defined by the business.
  • They will also perform random audits, at least twice or thrice per month, to check documentation around the BK Claimants.
  • Additionally, they will review and interpret legal especially court motions/orders, affidavits, PACER reports, and legal heirship documents.
  • It is essential that the selected candidate builds up a quick learning curve to ensure an in-depth understanding of the Standard Operating Procedures (SOPs) and training materials.
Required Skills and Qualifications:
  • Bachelor's degree in any field (preferably in Law/ BBA or commerce).
  • At least 2-4 years of experience in a US-based multinational corporation.
  • Project management experience or certifications are highly desirable.
  • ISO 9001 onwards any such certification is preferable.
  • Advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams and Outlook.
  • Experience in quality audits of legal documents/email communications.

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