Cloud-Based Conversational AI Developer

3 weeks ago


Bengaluru, Karnataka, India SMARTWORK IT SERVICES Full time

About the Role:

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We are seeking a highly skilled Conversational AI Engineer to join our team and work on an innovative healthcare project.

The ideal candidate will have experience with Google Dialog flow and Speech-to-Text for conversational AI development, as well as expertise in Google Contact Centre AI (CCAI) and Contact Centre as a Service (CCaaS).

The role involves designing, developing, and implementing conversational AI solutions using Google Dialog flow and Speech-to-Text, collaborating with cross-functional teams to deploy Google Contact Centre AI (CCAI) solutions, and leveraging GCP services to ensure scalable and reliable service delivery.

Key Responsibilities:

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  • Design and develop conversational AI solutions using Google Dialog flow and Speech-to-Text.">
  • Collaborate with cross-functional teams to deploy Google Contact Centre AI (CCAI) solutions.">
  • Leverage GCP services such as Cloud Run, Pub/Sub, and Load Balancer to ensure scalable and reliable service delivery.">
  • Manage containerized applications using Docker.">
  • Handle web programming tasks, including basic HTML, JavaScript, and web server setup.">
  • Implement secret management and authentication mechanisms to ensure secure communications.">
  • Conduct web scraping as needed for data collection and integration tasks.">
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Requirements:

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A bachelor's degree in Computer Science, Engineering, or related field is required. 3-5 years of experience in a similar role is also necessary.

Proven experience with Google Dialog flow and Speech-to-Text for conversational AI development is a must. Expertise in Google Contact Centre AI (CCAI) and Contact Centre as a Service (CCaaS) is also required.

A strong working knowledge of Google Cloud Platform (GCP) services, especially Cloud Run, Pub/Sub, and Load Balancer is essential.

Proficiency with containerization technologies, especially Docker, is necessary. Basic web development skills in HTML, JavaScript, and web server setup are also required.

Experience with secret management, authentication, and security best practices is a must. Familiarity with web scraping techniques and tools is also necessary.

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Estimated Salary: ₹1200000 per annum.



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