Salesforce Functional Consultant

4 days ago

Hyderabad, Telangana, India beBeeBusiness Full time ₹ 14,00,000 - ₹ 24,50,000

About the Role:

As a seasoned Salesforce Business Analyst, you will play a pivotal role in shaping our Salesforce ecosystem. You will work closely with cross-functional teams, collaborate with stakeholders, and execute end-to-end functional delivery.

This is an exceptional opportunity to bring your expertise in Salesforce functional consulting to drive business growth and enhance client satisfaction.

  • 6-10 years of proven experience in Salesforce functional consulting (Sales & Service Cloud).
  • Deep understanding of Lead-to-Cash , Quote-to-Cash , and related business processes.
  • Strong Salesforce configuration knowledge (Workflows, Process Builder/Flows, basic configuration).
  • Expertise in Opportunity , Quotes , Orders , Service Contracts , Entitlements , and Partner Portal .
  • Excellent documentation and diagramming skills (functional flows, specs, etc.).
  • Demonstrated experience crafting Jira user stories , conducting Impact and Root Cause Analyses .
  • Skilled in facilitating UAT—planning, executing, and representing business needs.
  • Ability to communicate clearly and collaborate with both technical teams and business stakeholders.
  • Lead and deliver across Sales Cloud and Service Cloud, with practical experience in Opportunity, Quote, Order, Service Contract, and Entitlement Management.
  • Own the Lead-to-Cash business process and optimize it for maximum impact.
  • Enable Partner Portal, opportunity forecasting, and pipeline visibility.
  • Configure the Salesforce platform using Workflows, Flows, and other declarative tools.
  • Drive requirement gathering, document functional specs, flow diagrams, and business process maps.
  • Write user stories (Jira), perform Impact Analysis and Root Cause Analysis, and translate business requirements into technical deliverables.

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