Transport Service Delivery Manager
4 weeks ago
About AkzoNobel
We're committed to supplying innovative paints and coatings that help color people's lives and protect what matters most. Our world-class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers globally. We're active in over 100 countries, using our expertise to sustain and enhance everyday life. Every surface is an opportunity – it's what you'd expect from a pioneering and long-established paints company dedicated to providing sustainable solutions and preserving the best of what we have today, while creating a better tomorrow.
Akzo Nobel N.V. All rights reserved.
Purpose and Key Objectives
Our primary purpose is to drive successful improvement projects to generate value as per target. Key responsibilities include:
- System Implementation and Maintenance: Leading the implementation, configuration, and maintenance of the TMS software, ensuring it meets the company's transportation needs and integrates seamlessly with other systems.
- Route Optimization: Utilizing the TMS to optimize transportation routes, working with site teams to implement optimization projects.
- Carrier Management: Managing carrier performance, service level agreements, and monitoring carrier performance to ensure compliance with contractual obligations and service standards.
- Logistics Scenario Modelling: Working with TMS and using SQL queries and LNM module within TMS to suggest projects leading to utilization improvement, consolidation opportunities.
- Freight Procurement: Providing historical shipment data and standard rate-card format to the sourcing team, working with them to have an efficient on-time sourcing cycle.
- Performance Monitoring and Analysis: Monitoring key performance indicators such as on-time delivery, transportation costs per mile, and carrier performance metrics, using TMS reporting tools to analyze data, identify trends, and make informed decisions.
- Customer Service and Communication: Enabling centralized dashboard and real-time visibility through track and trace to provide information to stakeholders.
- Continuous Improvement Initiatives: Identifying opportunities for process improvement and optimization within transportation operations, leveraging TMS functionality and data analytics to implement efficiency-enhancing initiatives and drive continuous improvement.
- Training and Development: Providing training and support to transportation team members on TMS usage, best practices, and industry trends, ensuring staff have the necessary skills and knowledge to effectively utilize the system.
Key Performance Indicators:
- Deliver successful improvement projects to generate value as per target.
- All transportation MIS is published through a centralized dashboard – service, cost, quality, productivity, and on-time performance.
- On-time performance management of carriers.
- Sourcing cycle adherence.
- Automated freight invoicing for carriers.
- Capacity utilization.
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