Data-Driven Operations Lead
5 days ago
The Operations Manager plays a vital role in executing the GBS Operational Excellence Program in our GCC region. Working closely with the leadership team, this position is responsible for driving key projects and delivering on 1-year plans through a data-driven approach.
- Develop and implement operational strategies to improve efficiency and effectiveness.
- Manage and coordinate operations across multiple teams and departments.
- Identify and analyze performance trends, and present insights to senior leaders.
Key Responsibilities:
- Drive the adoption of project management methodologies tailored to operational needs.
- Train and mentor teams in project management methodologies.
- Work closely with finance and operations teams to drive business outcomes.
Requirements:
- Bachelor's or Master's degree in Business Administration, Engineering, or relevant functional background.
- Previous work experience of 3-5 years in leading operations, projects, and continuous improvement programs.
- Excellent analytical and problem-solving skills, with strong English written and verbal communication skills.
Skills:
- High attention to detail, dissect data and problems analytically.
- Change management, E2E project management, cross-department collaboration, and advanced PowerPoint skills.
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