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Front Desk Operations Director

1 week ago

Bengaluru, Karnataka, India Century Real Estate Holdings Pvt Ltd Full time
Job Overview

We are looking for a highly skilled and experienced Senior Executive to join our team at Century Real Estate Holdings Pvt Ltd. As the Front Desk Operations Director, you will be responsible for leading the front office team and ensuring that all aspects of front office operations run smoothly.

Key Responsibilities:
  • Lead the front office team and oversee all aspects of front office operations.
  • Develop and implement pre-opening strategies and action plans for front office operations.
  • Work closely with cross-functional teams to ensure seamless integration of front office activities with promotional campaigns and sales efforts.
  • Establish and maintain relationships with key stakeholders to support the successful launch and ongoing operation of the property.
  • Create SOPs and service protocols for front office operations, ensuring consistency and adherence to brand standards.
  • Implement technology solutions and property management systems to support front office functions.
  • Conduct training sessions for front office staff and provide ongoing support and guidance as needed.
  • Monitor and analyze guest feedback and market trends to identify opportunities for enhancement and innovation in front office services.