Customer Service Representative
4 weeks ago
Live Linen is a pioneering company in the textile industry, renowned for its creative and unique linen products for home decor, household items, and clothing. Our commitment to providing comfortable, versatile, and stylish linen products has earned us a reputation for excellence in the industry.
Job DescriptionThis is a full-time, on-site role for a Customer Support Executive at Live Linen in Jaipur. The successful candidate will be responsible for delivering exceptional customer service, addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction on online platforms.
Key Responsibilities- Provide excellent customer service and support via phone, email, and online platforms
- Address customer inquiries and resolve issues in a timely and professional manner
- Ensure high levels of customer satisfaction and loyalty
- Work collaboratively with the sales and marketing teams to promote Live Linen products and services
- Stay up-to-date with industry trends and developments to provide expert advice and guidance to customers
- Customer service and support experience in a retail or e-commerce environment
- Strong communication and interpersonal skills
- Ability to work well under pressure and meet deadlines
- Knowledge of the textile industry and its products
- Bachelor's degree in Business, Communication, or a related field
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