Artificial Intelligence Director
5 days ago
About the Role
We are seeking an experienced Artificial Intelligence Director to lead our Machine Learning team and drive business growth through data-driven insights and solutions.
Company Overview
Sprinklr is a leading enterprise software company that enables every organization on the planet to make their customers happier. Our unified customer experience management platform helps companies deliver human experiences to every customer, every time, across any modern channel.
What You Will Do
- Develop and implement data science strategies to drive business growth.
- Collaborate with cross-functional teams to identify opportunities for data-driven insights and solutions.
- Lead the development of machine learning models using Python and other relevant tools.
- Conduct regular model maintenance and optimization to ensure accuracy and efficiency.
- Stay up-to-date with emerging trends and best practices in data science.
- Build cutting-edge capabilities utilizing machine learning and data science.
- Mentor, guide, coach, coordinate training opportunities, and support individual growth and technical skills across the engineering teams.
- Enable continuous learning environment to keep abreast of industry trends. Partner with research organizations and explore innovation opportunities.
- Leverage industry best practices and tools to continually improve teams' ability to build, operate, and maintain products.
- Ensure that technical solutions are in line with established company strategy, standards in respect to architecture, security, corporate governance, coding standards, monitoring, logging, unit test, and service enablement.
Requirements
- Bachelor's or master's degree in computer science, mathematics, statistics, or related field.
- 8+ years of experience managing Machine Learning teams.
- 10+ years of experience designing, building, deploying, testing, maintaining, monitoring, and owning scalable, resilient, and distributed machine learning algorithms and systems.
- Proficient in Python, GEN AI, ML, Natural Language Processing (NLP), Deep Learning (DL), and Graph Analytics.
- Experience in directly working with cloud providers such as AWS, Azure, GCP is a plus.
- Strong problem-solving skills and ability to work collaboratively in a team environment.
- Proficiency in operating machine learning solutions at scale, covering the end-to-end ML workflow.
- Familiarity with real-world ML systems (configuration, data collection, data verification, feature extraction, resource and process management, analytics, training, serving, validation, experimentation, monitoring).
- Obsession for service observability, instrumentation, monitoring, and alerting.
Estimated Salary: $175,000 - $225,000 per year
Benefits
Sprinklr offers a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
Culture
We believe in creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. We passionately, genuinely care for our employees and provide them with opportunities for growth and development.
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