Loan Operations Specialist
2 weeks ago
Job Summary
The Loan Doc & Proc Rep performs complex tasks with a significant impact on the business, ensuring the quality of tasks and services provided. This role works with minimal supervision and may service diverse products and services.
Key Responsibilities
- Manage loan documentation preparation and review, providing support to various loan process tasks.
- Independently process and close loans in a complex loan operations environment.
- Interpret data and contribute to recommendations for loan process improvement.
- Minimize risk by understanding procedural requirements and monitoring errors to suggest solutions.
- Escalate inquiries and issues related to loan documentation in a timely manner.
- Develop a good understanding of products, processes, industry practices, and standards.
- Apply administrative and technical skills to monitor, analyze, and evaluate processes and data.
- Ensure task accuracy, quality, and timeliness, impacting own team and closely related teams.
- Utilize good communication and interpersonal skills to interact with colleagues and stakeholders.
- May have direct interaction with external customers to disseminate or explain information.
- Perform loan documentation and processing functions of moderate complexity.
Requirements
- 1-2 years of relevant experience.
- Elementary knowledge of business processes, systems, and tools used in the loan process.
- Demonstrate understanding of loan processes, procedures, products, and services.
- BASIC awareness of managing, preparing, and reviewing loan documentation.
- Able to identify, mitigate, manage, resolve, and escalate risks and issues.
- Awareness of risk types, policies, and control measures and processes.
- Comply with applicable laws, rules, and regulations, and adhering to policies.
Education
- High school diploma or equivalent.
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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