
Cargo Claims Specialist
4 days ago
Job Title: Assistant Manager
Department: Legal and Claims
Reporting: General Manager
Role Summary:
- Handle all legal issues regarding claims matters, including recovery actions such as outstanding freight, detention, and demurrage.
Core Responsibilities:
- Acknowledge receipt of new claims within 24 hours and gather relevant documents for reporting to HO.
- Advise on claim merits and future steps, monitor and assist HO claims and colleagues handling court cases.
- Handle P&I related matters, third-party damages to containers and cargo, and debt recoveries in accordance with NCLT tribunal.
- Draft Service Agreements, MOU, and Letters of Intent pertaining to business operations.
- Ensure compliance with Head Office Legal Department procedures and provide guidance to branch offices.
- Provide legal advice to other Departments on shipping-related issues and handle loss of OB/L cases.
Key Performance Indicators:
- Monitor and report on court cases, appeals, writ petitions, and authorities' actions.
- Appoint and liaise with surveyors and outside counsels, negotiating expenses in coordination with Head Office Legal Department.
- Make recommendations for improving claims handling process and procedures.
- Monitor and report on Indian case law and regulations impacting CMA CGM's scope of activity.
Qualifications and Skill Sets:
- Minimum graduate degree required.
- 5+ years of experience in the shipping industry, preferably with Cargo/Marine claims experience.
- Excellent written and verbal communication skills.
- Good analytical and reporting skills, with proficiency in MS-Office tools, especially Excel & Power point.
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