Business Process Associate Specialist

1 week ago


Hyderabad, Telangana, India Genpact Full time
Job Description

We are seeking a highly motivated and detail-oriented Business Process Associate Specialist to join our team. In this role, you will be responsible for providing resolution to maintain standards of quality, reviewing content and providing resolution based on prescribed guidelines, recognizing trends and patterns and raising issues timely, providing insights to help improve the support to the users, maintaining a thorough understanding of process and policies, and providing excellent customer service to our customers.

Responsibilities
  • Provide resolution to maintain standards of quality
  • Review content and provide resolution based on prescribed guidelines
  • Recognize trends and patterns and raise issues timely
  • Provide insights to help improve the support to the users
  • Maintain a thorough understanding of process and policies
  • Provide excellent customer service to our customers
Qualifications
  • Any Graduate (PG an added advantage)
  • Freshers are eligible
  • Fluent in Read/Write in English & Marwari
Benefits

We offer a competitive salary of $25,000 - $35,000 per year, depending on experience. Additionally, we provide a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. If you are looking for a challenging and rewarding career opportunity, please apply.

About Us

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.



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