Dynamics CRM Tester

5 days ago


Bengaluru, Karnataka, India Birlasoft Limited Full time
Job Description

We are seeking a dedicated professional with expertise in Microsoft Dynamics 365 to join our team at Birlasoft Limited. The successful candidate will be responsible for designing and executing test scenarios for our CRM systems, identifying and documenting defects, and working closely with our development team to ensure the quality and functionality of our CRM solutions.

This role requires a deep understanding of CRM systems, particularly Microsoft Dynamics 365, and a strong ability to troubleshoot and solve complex technical issues. The ideal candidate will have proficiency in Microsoft Dynamics 365 CRM testing, as well as strong understanding of software testing methodologies, tools, and processes.

Key Responsibilities:

  • Design, develop, and execute automation scripts using open source tools.
  • Identify, record, document thoroughly, and track bugs.
  • Perform thorough regression testing when bugs are resolved.
  • Liaise with internal teams (e.g., developers and product managers) to identify system requirements.

Required Skills and Qualifications:

  • Proficiency in Microsoft Dynamics 365 CRM testing.
  • Strong understanding of software testing methodologies, tools, and processes.
  • Excellent problem-solving skills and attention to detail.

Preferred Skills:

  • Knowledge of CRM business processes like Sales, Marketing, Customer Service, and Customer engagement.
  • Experience with automated testing tools.
  • Familiarity with Agile/Scrum development methodologies.
  • Knowledge of SQL and scripting.
  • Understanding of Microsoft Azure.
  • Experience with performance and/or security testing.
  • Familiarity with API testing.
  • Knowledge of JavaScript and HTML.
  • Experience with data migration testing.
  • Excellent written and verbal communication skills.


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