Senior Investment Banking Client Servicing Manager
6 days ago
Are you a seasoned professional with 7-12 years of experience in Investment Banking? Do you have a proven track record of managing critical processes such as Middle Office, Front Office, Trade Support, and Trade Settlements?
We are seeking an experienced AVP to join our esteemed client's team in Bengaluru. As a Senior Investment Banking Client Servicing Manager - Middle Office, you will be responsible for taking full ownership of the onboarding experience and ensuring client satisfaction.
Key Responsibilities:
- Manage work allocation, handle attrition, conduct performance reviews, address escalations, and implement training programs
- Ensure deal deliverables are met, hold responsible parties accountable, and address implementation issues, escalations, and errors
- Adhere to policies and procedures, strive to meet or exceed established Service Level Agreements
- Maintain vigilant awareness of risks in processes and address them promptly
This is a fantastic opportunity to leverage your expertise in People Management, Portfolio Management, Product Management/Implementations, and Operations Sales. You will work closely with internal clients and business partners to coordinate activities.
In this role, you will earn an estimated salary of $100,000 per annum, commensurate with your experience and qualifications.
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