Operations Excellence Specialist

7 days ago


Hyderabad, Telangana, India myGwork Full time
Salary: $120,000 - $180,000 per year

About Us: myGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.

Job Summary: We are seeking an experienced Operations Excellence Specialist to coordinate and lead efforts across operations, multiple technology and program teams. The ideal candidate will have deep functional knowledge, ability to design new program frameworks/processes and running defect reduction programs. He/she should be proficient in identifying input and output metrics to gauge the success of a program.

Responsibilities:
  1. Work with supply chain execution, transportation, FC, carriers and other Amazon teams to identify pain points and scope out large high impact projects.
  2. Drive cost benefit analysis and go/no-go decisions on various initiatives.
  3. Evaluate a plan and timeline for execution after a go decision is made.
  4. Develop a roadmap and metrics to measure progress of the initiative owned.
  5. Liaise across functions to drive the project and help clear issues and bottlenecks.
  6. Work with technology teams to scope out and drive any tech changes that are needed.

Requirements:
  1. 2+ years of program or project management experience.
  2. Deep functional knowledge.
  3. Ability to design new program frameworks/processes.
  4. Proficient in identifying input and output metrics.
  5. Experience in MS Access and SQL.
  6. Experience in requirement gathering and ability to write clear and detailed requirement document.

About This Role: In this role, you will work with business and operations team to analyze historic results, challenge status quo and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity.

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