Salesforce CPQ Business Systems Analyst
3 weeks ago
Job Summary:
- Establish and implement best practice procedures for system maintenance and optimization, configuration development, testing, data integrity, and backups.
- Consult with business stakeholders on new solutions and assist in implementing these solutions on the Salesforce CPQ platform.
- Consult with users to optimize their business processes and lead the CRM team meetings to drive business priorities.
- Provide support to ensure normal system operation, troubleshoot production issues, and problems.
- Proactively monitor system operations, recommend improvements, and manage user acceptance test planning for execution of critical CRM projects.
- Make recommendations on improvements to the user experience and increase system adoption.
- Review the content of each new release and its impact on business processes and report back with status updates to the executive team.
About the Role:
- Partner with functional experts from across the business to build requirements/user stories.
- Clearly communicate release and functionality status, issues, risks, and plans.
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