Career Opportunities in International Voice Process
3 days ago
Unlock your potential in a rewarding career with this exciting opportunity.
About the RoleWe are seeking highly motivated and customer-focused professionals to join our team as Customer Support Representatives for an international voice process. As a key member of our global finance support team, you will be responsible for handling international customer queries in a timely and professional manner.
Key Responsibilities:- Handle international customer inquiries via phone in a timely and professional manner
- Assist with investment account-related concerns, product support, and transactions
- Work closely with high-value clients in Investment Banking/Wealth Management
- Record, escalate, and resolve issues using CRM/ticketing tools
- Collaborate with global teams in a 24x7 high-performance environment
- Immediate start or candidates with short notice periods
- Prior experience in voice-based customer service, especially in BFSI domain
- Understanding of investment-related terminology and client servicing etiquette
- Fluent English Communication Skills (International Standards)
- Knowledge or interest in Investment Banking, Portfolio & Wealth Management
- 1-4 years of voice process/customer support experience preferred
- Strong problem-solving and customer-first mindset
Join a global leader in BPM services and work with top financial clients. Enjoy competitive salary, incentives, shift allowances, career development, and learning opportunities. Send your updated resume with the required details to apply.
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