Sales and Operations Manager
4 days ago
**Job Overview**
We are seeking a highly skilled sales and operations professional to join our team as a Sales and Operations Manager. In this role, you will be responsible for managing the day-to-day operations of our spa clusters, leading a high-performing team, and driving sales growth.
- Key Responsibilities:
- Oversee the overall performance of our spa clusters, including sales, customer satisfaction, and operational efficiency.
- Lead a team of sales professionals to ensure outstanding customer service, high sales conversions, and positive guest experiences.
- Develop and implement sales strategies and tactics to drive revenue growth and achieve sales targets.
- Maintain strong relationships with hotel partners, gyms, restaurants, and other local businesses to drive referrals and collaborations.
- Stay up-to-date on industry trends, competitor activity, and market conditions to inform business development strategies.
Requirements:
- At least 4 years of experience in spa operation and sales, with a proven track record of success.
- Strong business acumen, including financial management, budgeting, and forecasting.
- Excellent communication, interpersonal, and leadership skills.
- Able to work effectively in a fast-paced environment and prioritize multiple tasks and projects.
- Highly organized, with strong attention to detail and ability to maintain accurate records.
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