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1 day ago
Location- Chennai/Gurgaon
- Key Responsibilities:
- Coordinating with internet service providers and vendors for link down or related issues.
- Detecting and responding to network incidents proactively, with clear escalation procedures and communication channels.
- Delivering regular reports on network performance, including bandwidth utilization, latency, uptime, and availability metrics, with actionable insights for network optimization.
- Managing private links ensuring high-performance wide area network (WAN) connections that connects remote sites with redundancy and failover solutions.
- Managing software-defined WAN (SD-WAN) solutions, enabling dynamic routing and bandwidth optimization across regions.
- Providing mechanisms to minimize jitter, latency, and packet loss, ensuring an optimal user experience for global collaboration tools.
- Managing WAN links connecting all branches ensuring redundancy and high availability for office locations and retail outlets across the country.
- Ensuring stable and secure network connections for all branch offices and locations, with real-time monitoring and troubleshooting.
- L2 network troubleshooting, capacity trend/problem identification, patching, configuration management
- Full lifecycle management of local area networks (LAN), including switch configuration, monitoring, and troubleshooting.
- Managing the Wi-Fi network, ensuring coverage, security, and performance for both office and remote locations.
- Providing secure, segregated guest Wi-Fi access with appropriate bandwidth controls.
- Participating in all audits requested by customers, including filling in required forms and collecting relevant data.
- Ensuring timely and accurate submission of all requested audit materials.
- Completing all audit questionnaires and related documents as required by customers, ensuring thoroughness and compliance with the scope of the provided services.
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